Thank you for shopping with Da Vinci Broom! Please review our shipping policy below. If you have any questions, contact us at customersupport@davincibroom.com.
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day.
We offer the following shipping options for orders within the United States:
We ship internationally to most countries. International shipping rates are calculated at checkout based on your location and package weight.
Please note that international customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are not included in your order total and are determined by your local customs authority.
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your confirmation email.
Return shipping costs are the customer's responsibility unless the item arrives damaged or defective. If you receive a damaged or incorrect item, please contact us at customersupport@davincibroom.com within 7 days of delivery and we will arrange a prepaid return label.
If you have any questions about your shipment, please don't hesitate to reach out to our customer support team at customersupport@davincibroom.com.
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